Strategic Growth Consulting

Helping companies scale with purpose and clarity

Shift 22 is a boutique consultancy that partners with product-oriented companies to align strategy, sharpen go-to-market, and build the operational foundation for lasting growth.

20+

Years of Experience

IT & Telecom

Core Expertise

Global

Client Reach

C-Suite

Executive Partnership

Trusted by industry leaders
Meet the Founder

Lejla Pljevljak

With over two decades of leadership in the IT and telecom sector, Lejla founded Shift 22 to help ambitious companies navigate the complexity of scaling — from product strategy and market positioning to organizational design and customer success.

As a former Chief Product Officer in a global telecom environment, she brings hands-on experience in building and scaling products across international markets. Her work spans supporting executive teams in healthcare, telecom, and technology — always focused on turning strategic vision into operational reality.

Product Strategy GTM Strategy Scale-up Advisory Business Development Organizational Design
Industry Recognition

Speaker, author, and
industry thought leader

Lejla is a recognized voice in telecom, product strategy, and digital transformation — sharing insights on global stages and in leading industry publications.

Speaking & Conferences
NetWork Konferencija 2025
Speaker — "The Middle Trap: When Rising Stars Become Bottlenecks"
Featured Speaker
MWC Barcelona
Industry representative at the world's largest connectivity event — 2023 & 2026 editions
GSMA
DTW — Digital Transformation World
TM Forum's flagship event — catalyst participant, sessions, and product launches
TM Forum
AmCham BiH — Leader Roots Masterclass
Presenter — "International Business Ecosystem" — insights on global market entry
Masterclass
Publications & Industry Leadership
TM Forum — "My API Story"
Published thought leadership on API standardization and Open API integration
Published Author
VanillaPlus Magazine — Featured Interview
In-depth feature on product portfolio strategy and CSP digital transformation
Media Feature
AmCham BiH — Silicon Valley Delegation
Selected among 27 business leaders to represent B&H in meetings at Apple, Microsoft, IBM, and Adobe
Delegation
TM Forum Open API Champion
Led ZIRA's alignment with 9+ TM Forum Open APIs — driving industry standardization
Standards
MWC Barcelona
TM Forum DTW
NetWork Konferencija
AmCham BiH
VanillaPlus
What We Do

Strategic services for
scaling companies

We partner with leadership teams to solve the hard problems that come with growth — aligning product, market, and operations.

Product Strategy

Define and refine your product vision, roadmap, and positioning to create real differentiation in competitive markets.

Go-to-Market Strategy

Craft GTM plans that connect your product to the right customers through the right channels — with clarity and conviction.

Organizational Design

Structure teams and processes to support scale — aligning roles, responsibilities, and workflows for operational clarity.

Scale-up Advisory

Strategic counsel for growth-stage companies tackling the operational and strategic challenges of scaling internationally.

Business Development

Build and optimize your BD function — from pipeline strategy and partnerships to customer success frameworks.

Customer Success

Design customer success processes that drive retention, expansion, and long-term value across your client portfolio.

Industry Focus

Deep expertise where it matters

Shift 22 brings domain knowledge earned through years of operating in complex, regulated, and fast-moving industries.

01

Telecommunications

BSS/OSS capabilities, product management, and digital transformation for telco operators and platform companies.

02

Healthcare Technology

Supporting healthtech scale-ups in product positioning, international expansion, and building foundations for growth.

03

Enterprise Software

Guiding B2B SaaS and enterprise tech companies through GTM strategy, product-market fit, and scaling operations.

04

Technology Scale-ups

Partnering with growth-stage companies to navigate the shift from startup agility to scalable, structured operations.

How We Work

A clear path from
strategy to execution

Every engagement starts with understanding where you are, defining where you want to go, and building the bridge between the two.

1

Diagnose

Deep-dive into your business to understand the current state — market position, team dynamics, product landscape, and growth blockers.

2

Design

Co-create a strategic roadmap that aligns product, GTM, and operations around your growth objectives and market opportunity.

3

Deliver

Roll up our sleeves and work alongside your leadership team to implement, iterate, and build lasting operational capability.

Insights & Thought Leadership

Latest from LinkedIn

Lejla regularly shares perspectives on product strategy, growth, and the evolving tech landscape.

Let's Talk

Ready to shift your growth
into the next gear?

Whether you're navigating a scale-up challenge, entering new markets, or rethinking your product strategy — let's start with a conversation.

Book a Consultation